Once your order ships, we’ll send you an email with your tracking information. If you don’t receive this email containing your tracking information, you can always check your order status online, enter your order number and email address and you will receive an email with your order status. If you don’t remember your order number, please contact customer service and we'll be able to help sort if out.

Islyne offers a variety of shipping options to ensure that your order arrives when you need it. All shipping and handling information can be accessed by clicking here.

Please refer to the correct location tab to determine your shipping cost. Posted delivery times provided during check-out are estimates. They are posted to help you identify the shipping option that is right for you.

Also, please note that we process orders quickly. Once an order is placed, we are unable to modify your shipping method. We apologize for any inconvenience and hope that our faster order processing times work to your advantage.

islyne.com orders may be returned within 30 days of the original date of purchase. Items must be returned in their original condition with all of the tags attached. We are currently unable to complete exchanges. All refunds will be credited to your original method of payment. Original shipping costs are unfortunately non-refundable.

islyne.com orders may be returned within 30 days of the original date of purchase. Items must be returned in their original condition with all of the tags attached.

Sorry, we’re currently unable to complete exchanges.

Once your returned order is received by our distribution center, your refund will be processed within 2 business day. The refund will be credited to your original method of payment.

Please follow the instructions on your product tag. If you have any further questions, please contact customer service on the website

We offer size and fit guides on each product page. If you still have questions, our dedicated Customer Service team is always ready to help. Please contact Customer Service on the website.

No.

We accept the following payment types:
Credit/debit card: Visa, Mastercard and Discover
PayPal